Privacy Policy

Respecting your privacy is important to me; I am committed to safeguarding your privacy online. I have posted this privacy policy to help you understand how your personal information will be treated when you use my services. This policy may change from time to time, so please check back periodically.

Information collected via this website is limited to what I need to provide you with the best possible service available anywhere. It will not be sold, or rented to any individual, group, corporation or agency. Release of your information occurs only when I have your consent; or when it is required to deliver a requested service to you; or where I am required or permitted to do so by law.

Information Automatically Collected

Like other websites, this one automatically gathers anonymous information about you such as your Internet address, the date and the time you visited my site, and the pages you viewed. This information is collected specifically to better understand how my website is being used and to improve its effectiveness.

Email Address and Contact Information

When you send me e-mail or when you request an appointment with me, I acquire your email address. I use your email address to acknowledge your appointment request and/or reply to your questions, and I may store your communication and my reply in order to provide you with a high level of client support.

I may also use contact information collected on this website to contact and correspond with you regarding the services that you requested and other related services I may offer.

Booking Services

When you book appointments through my website, I collect and store information about you necessary to complete your booking and to ultimately provide you with the requested services.

Use of Cookies

As part of my ongoing effort to personalize my services and to make your experience with me an enjoyable one, I may use cookies to store and retrieve information about you and your usage of my website. Cookies help me see which parts of my site are most popular and which are least popular, allowing me to identify areas of the site that may need attention - ultimately translating into better service for you.

A cookie is a small amount of data that is sent to your browser from my website and stored on your computer's hard drive. The use of cookies is an industry standard.

Protecting Information

I protect your information with appropriate safeguards and security measures and I retain your information only for the time it is required for the stated purposes. Only those involved in processing data have access to this information.

Personal Health Information

Your personal health information is collected to ensure that you receive safe and effective treatment. This information is stored either on this website in an encrypted format or more often in a paper file format which is kept in a locked cabinet. These records are stored for 10 years past the date of your last appointment. Or in the case that the client is under the age of 18 during treatment the records are kept until 10 years after the date of the client's 18th birthday.

Personal health information will not be shared with anyone without the written consent of the client in all cases except if my practice is undergoing an audit by the College of Massage Therapists of Ontario. In this case another experienced RMT will be checking over records to ensure that clients are being treated safely and effectively.

You can request a copy of your file at any time and a copy will be prepared for you within a week's time for a fee of $25.